.@UPS’ AI customer support chatbot just admonished me to use “respectful” language when I said UPS had “screwed up” (which it had–big package delivered to wrong street, now resolved). I thought “screwed up” WAS the respectful phrase. What is this, cotillion?

— Mickey Kaus (@kausmickey)
Aug 22, 2026

from Twitter https://twitter.com/kausmickey

August 22, 2026 at 12:54AM
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